Shipping Policy

Thank you for choosing Peony Skin Labs LLC. Here is our shipping policy to guide you through the process:

Processing Times

Orders typically take 1-3 business days to process before they are shipped. During peak periods, processing may take slightly longer, but we work hard to ship your order as quickly as possible.

Standard Shipping

Our standard shipping option delivers your order within 3-5 business days after the processing period. Please note that shipping times may vary based on your location, customs, and unforeseen circumstances.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking details so you can monitor your delivery. Please allow up to 48 hours for tracking updates to appear.

Shipping Destinations

We currently ship to The United States. Please ensure your shipping address is accurate to avoid any delays or misdelivery.

Shipping Costs

Shipping costs are free! You can view final costs at checkout before completing your order.

International Shipping

We do not do international shipping at this time, but we are looking to provide it in the near future!

Order Modifications

If you need to modify your shipping information, please contact us at info@peonyskinlabs.com within 2 hours of placing your order. Once your order is shipped, modifications may not be possible.

Lost or Damaged Items

In the rare event your order is lost or damaged in transit, please contact us at info@peonyskinlabs.com and we’ll work with you to resolve the issue.

We appreciate your patience and understanding. If you have any further questions, please reach out to our support team at info@peonyskinlabs.com.

Thank you for being a valued customer of Peony Skin Labs!